Terms of service
Terms of Service – Vadiv Footwear
Effective Date: December 2, 2025
Welcome to Vadiv Footwear (“Company,” “we,” “us,” or “our”), a footwear retail and online shopping platform.
These Terms of Service (“Terms”) govern your access to and use of our website https://vadivfootwear.com
and any related features, services, or transactions (the “Website”).
By accessing the Website or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please refrain from using the Website.
This document is an electronic record under the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020.
1. Eligibility and User Obligations
• You must be competent to enter into a contract under Indian Contract Act, 1872
• Users under 18 years may use the Website only under supervision of a parent/guardian
• You agree to comply with all applicable local, state, and national laws while using the Website
We reserve the right to refuse service to anyone for any reason at any time, including misuse or fraud risk.
2. Product Information and Availability
• We specialize in retail footwear products and accessories
• Product images shown are for reference; actual product color, texture, and fit may vary
• Size charts are approximate and based on standard measurements
• Footwear hygiene restrictions apply: used/worn footwear cannot be returned
• We reserve the right to discontinue or limit product quantities
All product details, pricing, and availability are subject to change without notice.
3. Orders and Acceptance
• Placing a product in the cart does not constitute an order
• Orders are confirmed only after successful payment authorization
• We may cancel orders for reasons including:
– Inventory unavailability
– Pricing or listing errors
– High-risk or suspicious transactions
– Incorrect address or contact information
A full refund will be issued for cancelled prepaid orders.
4. Pricing, Taxes, and Billing
• Prices listed are inclusive of GST unless stated otherwise
• Additional delivery charges (if applicable) are shown during checkout
• Payments are processed through secure, certified payment gateways
• We do not store complete payment data such as card details
By placing an order, you authorize us to charge the applicable amount.
5. User Account Responsibilities
If you create an account, you are responsible for:
• Maintaining confidentiality of login credentials
• Ensuring information is accurate and updated
• Immediately notifying us of unauthorized access or security concerns
We may suspend or terminate accounts involved in policy violations.
6. Intellectual Property
All Website content including trademarks, product names, images, videos, text, layout, and graphics are owned by or licensed to Vadiv Footwear.
You are prohibited from:
• Copying, republishing, modifying, or exploiting any content
• Using any brand materials for commercial purposes without authorization
7. Restricted Activities
You agree not to:
• Use the Website for illegal or fraudulent purposes
• Upload malware or perform activities that impair Website functioning
• Attempt unauthorized access to systems or accounts
• Misrepresent identity or provide false information
• Manipulate reviews or ratings in bad faith
Violations may lead to legal action, service restrictions, or permanent ban.
8. Shipping and Delivery Terms
• Dispatch timelines and estimated delivery dates are displayed at checkout
• Delays may occur due to courier issues, weather, holidays, or remote locations
• Shipping responsibility transfers to the customer upon delivery to address or local carrier confirmation
• If the address is incorrect or unresponsive, re-delivery attempts may incur additional charges
A detailed Shipping Policy is available on the Website.
9. Returns, Refunds, and Exchanges
All return and exchange requests must comply with our Return & Refund Policy available on the Website.
Important footwear-specific conditions:
• Footwear must remain unworn, undamaged, and unused
• Original packaging and tags are mandatory
• Sale items, custom-orders, or used shoes are non-returnable
Refund approvals depend on quality inspection.
10. No Warranty and Limitation of Liability
To the maximum extent allowed by law:
• The Website and products are provided “as is”
• We do not guarantee uninterrupted or error-free browsing
• We are not liable for incidental, consequential, indirect, or punitive damages
Your sole remedy for dissatisfaction is to discontinue use of the Website.
11. Indemnity
You agree to indemnify and hold Vadiv Footwear harmless from any claims or damages arising from:
• Misuse of the Website
• Violation of these Terms
• Infringement of any intellectual property or rights of others
12. Governing Law and Dispute Resolution
• These Terms are governed by the laws of India
• All disputes shall fall under the exclusive jurisdiction of courts in Jalna, Maharashtra
13. Amendments
We may update these Terms periodically for compliance or operational reasons.
Updated Terms will be posted with the revised effective date. Continued use indicates acceptance.
14. Contact Information
For questions or concerns regarding these Terms, please contact:
Vadiv Footwear
Store No. 12B, Jindal Super Market, Mahavir Chowk Rd, Gawali Pura, Jalna, Maharashtra 431203
India
Website: https://vadivfootwear.com
Email: vadivfootwear@gmail.com
Phone: 7888008178
15. Entire Agreement
These Terms, along with our Privacy Policy and Return & Refund Policy, constitute the complete agreement between you and Vadiv Footwear regarding Website usage.